Here you will find answers to the most frequently asked
questions and what to expect:
Do I need to schedule an
Yes. To ensure availability of treatments and times, it is
recommended that you schedule your appointments in advance.
You may call us at 916/984-8107.
Is there someone who will help me
choose what services will be right for me?
Our spa attendants are here to consult and assist you in
planning the best spa experience that suits your individual
May I wear makeup?
You are welcome to wear makeup, but it will be removed before
certain treatments, such as facials. You can schedule a
make-up to complete your treatments.
Should I alert someone if I have
any physical ailments, disabilities, or allergies?
Yes. You will be asked to complete a brief consultation form
before your treatment. This form gives you the opportunity to
inform your therapist if you have any special needs. Our
therapists need to know this information to customize your
Should I avoid visiting the spa if
I am pregnant?
Not at all, though you may want to avoid some treatments such
as wraps or deep tissue massages. Also, please notify our spa
attendants of your pregnancy when booking your appointment. We
offer a wonderful pregnancy massage with special support pads
for your comfort.
Must I disrobe entirely for my spa
If you prefer, undergarments may be worn. Please keep in mind
that our therapists are trained to protect your privacy at all
Am I supposed to tip my Therapist?
As in all services-related businesses, it is common practice
to tip the person who has done a good job to the satisfaction
of the customer. The rule of thumb in day spas is 15% - 20% of
the cost of service.
Are there any
other general "Spa Rules" I should know about?
During your visit, please keep in mind these simple tips that
will allow you, as well as those around you, to reap the full
benefits of the spa.
Always respect other guests' right to privacy and QUIET.
During your visit, close your eyes, focus your attention on
breathing deeply, and allow yourself to relax as much as
possible. Consider your visit with us a date to sit back,
relax and catch up with an old friend.....Yourself.
What is your
policy on cancellations?
We ask that you give us at least 24 hours notice if you’re not
able to make your appointment. this allows us to rebook your
therapist with another guest.
What happens if I am late for my
If you are running late for your appointment, please phone us
to let us know. We will do our best to accommodate your full
appointment time, however, if that is not possible, we will
either re-schedule your appointment or do our best to give you
as much time as we have for your treatments.
Can I keep my cell phone or pager
We ask that you please turn off your cell phone and/or pager
while visiting our spa.
Do you have Day Care facilities?
No. Please make arrangements for child care prior to your
appointment. Remember, this is YOUR time to get pampered and
taken care of!
Do you have treatments for men?
Men deserve to be pampered too. We offer services designed
specifically for men in skin care, massage, and eyebrow